FAQ
Hingsingje™ is owned and operated by Hangzhou Yuchen Zhiyuan Technology Co., Ltd. | Legal Representative: Liu Chenyang.
Registered Address: Room 1007, Building 2, No. 388 Yingzhu Bridge, Chang'an Village, Wenyan Subdistrict, Xiaoshan District, Hangzhou City, Zhejiang Province | Email: service@hingsingje.com.
What does Hingsingje™ offer?
Hingsingje™ focuses on cleaning supplies intended for practical household cleaning and routine care.
How can I contact customer support?
Email service@hingsingje.com or call +86 13762757516.
How are orders handled?
Confirmed orders are prepared promptly and arranged for fast dispatch once ready for shipment.
Is tracking available?
Where tracking is supported by the selected carrier, shipment information will be provided after dispatch.
What is the return period?
Eligible products may be submitted for return within 30 calendar days after delivery.
What if an item arrives damaged or incorrect?
Contact service@hingsingje.com with your order number and relevant supporting information. Our team will review the matter and provide an appropriate solution.