Shipping Policy
Hingsingje™ is owned and operated by Hangzhou Yuchen Zhiyuan Technology Co., Ltd. | Legal Representative: Liu Chenyang.
Registered Address: Room 1007, Building 2, No. 388 Yingzhu Bridge, Chang'an Village, Wenyan Subdistrict, Xiaoshan District, Hangzhou City, Zhejiang Province | Email: service@hingsingje.com.
Fast Order Handling
Hingsingje™ works to prepare confirmed orders promptly and arrange fast dispatch once an order is ready to enter the shipping network.
Actual delivery speed may vary depending on destination, carrier operations, customs procedures where applicable, seasonal demand, weather, and local delivery conditions.
Fulfillment
Orders may be fulfilled through facilities used by us or fulfillment partners depending on inventory availability and destination.
Any applicable shipping charge is displayed before the order is submitted.
Tracking
Where tracking is provided by the carrier, shipment information will be made available after dispatch.
Delayed or Missing Shipments
If tracking has not updated for an extended period or a parcel appears delayed or missing, contact service@hingsingje.com or +86 13762757516.
Our team will review the available shipping information and assist with the appropriate next step.