Terms of Use
这次我按你最新上传的文件重新核对后再生成。最新正确邮箱已经变更为 service@hingsingje.com；以下条款和详情页代码全部统一使用 Hingsingje™ / Hangzhou Yuchen Zhiyuan Technology Co., Ltd. / Liu Chenyang / +86 13762757516 / 8:00 AM–10:00 PM / Cleaning Supplies / 最新注册地址，不会再出现之前的旧邮箱或其他旧品牌、旧公司资料。 条款话术2
1. About Us
Hingsingje™ is owned and operated by Hangzhou Yuchen Zhiyuan Technology Co., Ltd. | Legal Representative: Liu Chenyang.
Customer Support Email: service@hingsingje.com | Telephone: +86 13762757516.
Registered Business Address: Room 1007, Building 2, No. 388 Yingzhu Bridge, Chang'an Village, Wenyan Subdistrict, Xiaoshan District, Hangzhou City, Zhejiang Province.
About Hingsingje™
Hingsingje™ is an online store focused on practical cleaning supplies designed for everyday household care.
We present product information in a straightforward format so customers can review relevant features, materials, dimensions, intended uses, care guidance, and included components where applicable.
Store Operator
Hangzhou Yuchen Zhiyuan Technology Co., Ltd. operates the Hingsingje™ website and manages its customer-service communications and published store policies.
We aim to keep business information, product descriptions, shipping guidance, and return procedures clear and consistent throughout the website.
Contact
Email: service@hingsingje.com
Telephone: +86 13762757516
Customer Service Hours: 8:00 AM–10:00 PM
2. Contact Us
Hingsingje™ is owned and operated by Hangzhou Yuchen Zhiyuan Technology Co., Ltd. | Legal Representative: Liu Chenyang.
Customer Support Email: service@hingsingje.com | Telephone: +86 13762757516.
Registered Business Address: Room 1007, Building 2, No. 388 Yingzhu Bridge, Chang'an Village, Wenyan Subdistrict, Xiaoshan District, Hangzhou City, Zhejiang Province.
Customer Support
Our customer-service team can assist with product questions, order updates, shipping information, return requests, incorrect products, damaged items, and questions about our store policies.
For order-related inquiries, please include your order number and a clear explanation of the issue. Photographs may be requested where they help us review a product-condition concern.
Official Business Details
Brand: Hingsingje™
Legal Company: Hangzhou Yuchen Zhiyuan Technology Co., Ltd.
Legal Representative: Liu Chenyang
Email: service@hingsingje.com
Telephone: +86 13762757516
Customer Service Hours: 8:00 AM–10:00 PM
Please do not send return parcels to our registered business address unless customer support specifically confirms that location in your approved return instructions.
3. FAQ
Hingsingje™ is owned and operated by Hangzhou Yuchen Zhiyuan Technology Co., Ltd. | Legal Representative: Liu Chenyang.
Registered Address: Room 1007, Building 2, No. 388 Yingzhu Bridge, Chang'an Village, Wenyan Subdistrict, Xiaoshan District, Hangzhou City, Zhejiang Province | Email: service@hingsingje.com.
What does Hingsingje™ offer?
Hingsingje™ focuses on cleaning supplies intended for practical household cleaning and routine care.
How can I contact customer support?
Email service@hingsingje.com or call +86 13762757516.
How are orders handled?
Confirmed orders are prepared promptly and arranged for fast dispatch once ready for shipment.
Is tracking available?
Where tracking is supported by the selected carrier, shipment information will be provided after dispatch.
What is the return period?
Eligible products may be submitted for return within 30 calendar days after delivery.
What if an item arrives damaged or incorrect?
Contact service@hingsingje.com with your order number and relevant supporting information. Our team will review the matter and provide an appropriate solution.
4. Privacy Policy
Hingsingje™ is owned and operated by Hangzhou Yuchen Zhiyuan Technology Co., Ltd. | Legal Representative: Liu Chenyang.
Registered Address: Room 1007, Building 2, No. 388 Yingzhu Bridge, Chang'an Village, Wenyan Subdistrict, Xiaoshan District, Hangzhou City, Zhejiang Province | Email: service@hingsingje.com.
Information We Handle
When you use the Hingsingje™ website or contact us, we may process information you provide, such as contact details, delivery information, order-related information, and customer-service communications.
Limited technical information may also be processed where reasonably necessary for website functionality, security, performance, and service improvement.
How Information Is Used
Information may be used to administer customer requests, coordinate order fulfillment and delivery, manage returns, respond to support inquiries, protect website functionality, and improve store operations.
Relevant information may be shared with service providers only where reasonably necessary to perform website, fulfillment, delivery, communication, analytics, or customer-support functions.
For privacy-related questions:
Email: service@hingsingje.com
Telephone: +86 13762757516
5. Return Policy
Hingsingje™ is owned and operated by Hangzhou Yuchen Zhiyuan Technology Co., Ltd. | Legal Representative: Liu Chenyang.
Registered Address: Room 1007, Building 2, No. 388 Yingzhu Bridge, Chang'an Village, Wenyan Subdistrict, Xiaoshan District, Hangzhou City, Zhejiang Province | Email: service@hingsingje.com.
30-Day Return Window
Eligible products may be submitted for return within 30 calendar days after delivery.
For a standard preference-based return, the product should normally be unused, undamaged, and in its original condition with original packaging and included components where applicable.
Requesting a Return
Contact service@hingsingje.com before sending an item back. Please provide your order number, the item involved, the reason for the request, and photos where relevant.
Return Destination
Do not automatically send a return to our registered business address. After an eligible return request is approved, customer support will provide the appropriate return address and instructions.
Customers may be responsible for reasonable return shipping costs for preference-based returns.
If an item arrives damaged, defective, incorrect, or materially different from the product ordered, we will provide an appropriate return, replacement, or refund solution without adding return costs caused by our error.
Approved refunds are normally initiated within 5–10 business days after the returned item has been received and inspected.
6. Shipping Policy
Hingsingje™ is owned and operated by Hangzhou Yuchen Zhiyuan Technology Co., Ltd. | Legal Representative: Liu Chenyang.
Registered Address: Room 1007, Building 2, No. 388 Yingzhu Bridge, Chang'an Village, Wenyan Subdistrict, Xiaoshan District, Hangzhou City, Zhejiang Province | Email: service@hingsingje.com.
Fast Order Handling
Hingsingje™ works to prepare confirmed orders promptly and arrange fast dispatch once an order is ready to enter the shipping network.
Actual delivery speed may vary depending on destination, carrier operations, customs procedures where applicable, seasonal demand, weather, and local delivery conditions.
Fulfillment
Orders may be fulfilled through facilities used by us or fulfillment partners depending on inventory availability and destination.
Any applicable shipping charge is displayed before the order is submitted.
Tracking
Where tracking is provided by the carrier, shipment information will be made available after dispatch.
Delayed or Missing Shipments
If tracking has not updated for an extended period or a parcel appears delayed or missing, contact service@hingsingje.com or +86 13762757516.
Our team will review the available shipping information and assist with the appropriate next step.
7. Terms and Conditions
Hingsingje™ is owned and operated by Hangzhou Yuchen Zhiyuan Technology Co., Ltd. | Legal Representative: Liu Chenyang.
Registered Address: Room 1007, Building 2, No. 388 Yingzhu Bridge, Chang'an Village, Wenyan Subdistrict, Xiaoshan District, Hangzhou City, Zhejiang Province | Email: service@hingsingje.com.
Scope
These Terms and Conditions apply to customer interactions and orders made through the Hingsingje™ online store.
Customers should review the relevant product descriptions, materials, dimensions, intended uses, included components, and store policies before submitting an order.
Product Information
We aim to present photographs, descriptions, specifications, and other product information as accurately as reasonably possible.
Minor differences may occur because of display settings, photography conditions, packaging updates, or normal manufacturing variation.
Order Changes
If you need to request an order change or cancellation, contact service@hingsingje.com or +86 13762757516 as soon as possible.
We will make reasonable efforts to assist, but changes cannot be guaranteed after fulfillment or dispatch has begun.
Shipping is governed by our Shipping Policy. Eligible returns are governed by our Return Policy, including the 30-calendar-day return window.
8. Terms of Use
Hingsingje™ is owned and operated by Hangzhou Yuchen Zhiyuan Technology Co., Ltd. | Legal Representative: Liu Chenyang.
Registered Address: Room 1007, Building 2, No. 388 Yingzhu Bridge, Chang'an Village, Wenyan Subdistrict, Xiaoshan District, Hangzhou City, Zhejiang Province | Email: service@hingsingje.com.
Website Use
These Terms of Use apply to access to the Hingsingje™ website, including product pages, informational content, customer-service features, and policy pages.
The website may be used for lawful personal purposes. Users must not intentionally interfere with website operation, attempt unauthorized access, introduce harmful software, misuse customer-support functions, or use site content in a manner that infringes the rights of others.
Information Accuracy
We work to keep website information clear and current. Product images, packaging, specifications, availability, and other non-essential details may occasionally be updated.
Where an obvious error is identified, we may correct the affected content.
Website Content
The Hingsingje™ name, original photographs, graphics, written materials, layouts, and other protected content remain the property of their respective rights holders.
For questions:
Email: service@hingsingje.com
Telephone: +86 13762757516
Operator: Hangzhou Yuchen Zhiyuan Technology Co., Ltd.